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August 20, 2007

Limoliner touts 90 pct on-time rate, hates on airlines

The latest e-mail newsletter from Limoliner, the luxury bus service between New York City and Boston, reads like someone's just gotten home from a vacation marred by bad airlines and bad airports.

Limoliner plugs their own 90 percent on-time rate, but the fed-up, spiteful (but true,) anti-airline rant is especially compelling:

As predicted the airline industry has gone from bad to worse during the summer holiday season overload. Fewer flights lead to overbooking planes; complicating matters when weather leads to cancellations. The industry does not have the capacity to absorb displaced passengers on different carriers. More and more people are being stranded on tarmacs and in terminals. More than 30% of flights out of New York encountered late arrivals; among the carriers were American, JetBlue Airways Corp., Delta and Continental.* Add to passenger's frustration: lack of staff, runway issues, poor service and no more airline food. Why no more airline food? The industry is not saving money on the $7 catering cost; they are saving it by reducing staff. With no meals to serve on a 3 hour flight, 3 attendants can be replaced with two. Where else can a strapped industry cut back?
(The * notes they're using info from Scott McCarthy's "Tallying Summer Travel Woes" column in the August 7 Wall Street Journal.)

The promotional e-mail goes on to note that Limoliner passengers go through a "brief yet respectful security check," are served a beverage, snack and light meal en route and can pick their bags up as soon as they get off the bus. There's also free wi-fi.

The price is $79 one way.

Earlier: LimoLiner bus to Boston upgrades onboard wi-fi
LimoLiner service rises after Acela brake problem

August 20, 2007 08:37 AM in Arrivology

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