July 24, 2007

1 train ranks No. 1 in NYC, cars cleaner systemwide

The 1 local train ranks No. 1 and the C and W lines rank worst in the latest Straphangers Campaign survey of New York City's subways based on cleanliness, reliability, crowdedness and announcement quality.

The B train is the cleanest, the G train offers the best chance to secure a seat during rush hour and the 6 and the 7 lines have the most frequent morning rush service, according to the 10th annual State of the Subways report released by the public transit watchdog group.

Other findings from the report:

Overall, we found a mixed picture for subway service. On the plus side, the cleanliness of the interior of cars improved form 79% rated clean in the second half of 2005 to 87% for the same time period in 2006. But car breakdowns worsened from a mechanical failure from every 178,085 miles in 2005 to one every 156,624 miles. ...

Subway cars arrived with nearly identical regularity, going down from 86.5% regular arrivals during the daytime in 2006 to 86.6% in this report. We found that: twelve lines improved (1, 2, 5, 7, A, E, F, G, M, N, V and W), nine worsened (3, 4, 6, B, C, J/Z, L, Q and R) and one remained unchanged (D).

Accurate and understandable announcements remained unchanged at 90% between our last and current reports. We found that: nine lines improved (1, 3, 5, E, J/Z, M, N, Q and V), nine worsened (7, A, C, D, F, G, L, R and W) and four remained unchanged (2, 4, 6 and B).

July 24, 2007 07:52 AM in Transportology

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