April 29, 2005
Hotels rack up $1.3 billion in hidden fees - analyst
Consumer Reports warns that hidden hotel charges are on the rise, netting the industry $1.3 billion in extra fees, according to an analyst with PricewaterhouseCoopers.
Consumer Reports says it's worth it to dispute the charges -- ranging from built-in tips and administrative fees for room service to charges for unused use of the pool or room safe -- but the best way to avoid a rip-off is to find out up front: Ask the reservation agent at the time of booking if there are charges other than room-occupancy and sales taxes, and be sure you understand the hotel’s arrival and departure policies. (Consumer Reports requires paid registration to access some of its content. To avoid the annoying registration process at other sites, try BugMeNot.com for quick, free passwords.)
Earlier: Beware hidden hotel charges
April 29, 2005 10:36 AM in Hotelology
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